Symbiotic Group Policies

Integrated Accessibility Standards

Symbiotic Group Inc has developed integrated accessibility standards that cover employment standards, information standards and communication standards. These policies have been developed to break down barriers and increase accessibility for persons with disability in the areas of information, communication and employment. Symbiotic Group is governed by this policy and Ontario provincial legislation in meeting the accessibility needs of persons with disability.

For more information, please contact us.

Our Commitment

Symbiotic Group Inc is committed to treating all people in a way that allows them to maintain their dignity and independence; we believe in integration and equal opportunity. We are committed to meeting the needs of persons with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Ontario provincial legislation.

Training Staff Members

Symbiotic Group Inc will ensure that training is provided on the requirements of the accessibility standards as legislated and will continue to provide training on the Human Rights Code as it pertains to persons with disabilities, to:

All its employees (Summer/Co-Op Students, Interns, Casual workers);

All persons who participate in developing Symbiotic Group’s policies; and

All other persons who provide goods, services or facilities on behalf of the company.

The training will be appropriate to the duties of our staff. When there are changes to the accessibility policy, employees will be updated and re-trained accordingly. New employees will be trained during their on boarding process. Symbiotic Group will keep a record of the training it provides.

AODA

The Accessibility for Ontarians with Disabilities Act (AODA) was designed to remove barriers to all Ontarians with any form of disability.
Symbiotic Group is committed to maintaining 100% compliance with these regulations. For more information about AODA, please visit www.aoda.ca or ontario.ca/AccessON.

Policy on Employment Equity and Diversity

The Symbiotic Group is committed to providing quality services by establishing a qualified workforce that reflects the diverse population of the market it serves. It is our policy to foster an environment that respects people’s dignity, ideas and beliefs, thereby ensuring equity and diversity in employment as defined by human rights legislation.

The main objectives of this policy are:

To ensure that there are no barriers in the workplace and to develop work environment that promotes equity and diversity,

To contribute to the achievement of the Symbiotic Group’s business goals and client service delivery,

To establish a framework that requires all managers to embrace the spirit of equity and diversity in the development of their policies and programs that impact the delivery of services and other outwardly focused activities.

This means that:

a. In the provision of our services and employment of staff to provide these services, the Symbiotic Group will seek to ensure equality of opportunity and treatment for all persons. No person or group of persons applying for services, or for a job, or for contracts with the Symbiotic Group will be treated less favorably than any other person or groups of persons because of their sex, race, class, color, nationality, ethnic origin, marital status, sexual orientation,

b. No person or group of persons applying for services, or for a job, or for contracts with the Symbiotic Group will be treated less favorably than any other person or groups of persons because of their sex, race, class, color, nationality, ethnic origin, marital status, sexual orientation, age, trade union membership or activity, religious belief, or physical or mental disability.

c. The Symbiotic Group will seek to identify the needs of disadvantaged groups (see b)

d. In carrying out its equal opportunities and diversity policy the Symbiotic Group will actively assist disadvantaged groups to benefit from its services.

e. As an employer, the Symbiotic Group will actively seek to employ staff from disadvantaged groups. Selection procedures and criteria will ensure that individuals are selected and promoted on the basis of their relevant merits and abilities. These procedures will be monitored and regularly reviewed. Where necessary, we will provide staff with special training facilities to enable them to compete or qualify for positions, or to progress, within the organization.

f. To help fulfill its commitment to equal opportunity and diversity, the Symbiotic Group will collect and monitor records for disability, gender and ethnic origin of all those applying to it for membership services and all those seeking employment with the Symbiotic Group.

g. In selecting suppliers and other bodies to work for it, the Symbiotic Group will actively pursue its commitment to equality of opportunity and diversity.

h. In the composition and actions of its management committees, the Symbiotic Group will actively pursue its commitment to equality of opportunity and diversity.

Policy on Sustainability

Symbiotic Group Inc recognizes environmental protection as one of our guiding principles and a key component of sound business performance. We are committed to providing quality consulting and management services in a manner that ensures a safe and healthy workplace for our employees and minimizes our potential impact on the environment. We will operate in compliance will all relevant federal, provincial, and municipal environmental legislation and we will strive to use pollution prevention and environmental best practices in all we do.

This means that:

a. Symbiotic Group will integrate the consideration of environmental concerns and impacts into all of our decision making and activities.

b. Symbiotic Group will promote environmental awareness among our employees and encourage them to work in an environmentally responsible manner.

c. Symbiotic Group will train, educate and inform our employees about environmental issues that may affect their work.

d. Symbiotic Group will reduce waste through re-use and recycling and by purchasing recycled, recyclable or re-furbished products and materials where these alternatives are available, economical and suitable.

e. Symbiotic Group will promote efficient use of materials and resources, throughout our facility including water, electricity, raw, materials and other resources, particularly those that are non-renewable.

f. Symbiotic Group will avoid unnecessary use of hazardous materials and products, seek substitutions when feasible, and take all reasonable steps to protect human health and the environment when such materials must be used, stored and disposed of.

g. Where possible, Symbiotic Group will purchase and use environmentally responsible products that have been selected based on criteria including low toxicity or environmental hazard, durability, use of recycled materials, reduced energy and/or water consumption reduced packaging and ability to be recycled, refilled or refurbished at end of life.

h. Where required by legislation or where significant health, safety or environmental hazards exist, Symbiotic Group will develop and maintain appropriate emergency and spill response programs.

i. Symbiotic Group regularly communicate our environmental program to our staff, clients, customers and the public and encourage them to support it.

j. Symbiotic Group will strive to continually improve our environmental performance by periodically reviewing our environmental policy in light of our current and planned future activities.

Privacy Policy

Symbiotic Group has created this privacy statement in order to confirm your acknowledgement and consent to the purposes for which Symbiotic Group may use and disclose the information that you supply to Symbiotic Group through our web site. Symbiotic Group is committed to providing our clients & team members with exceptional resources. As providing this service may involve the collection, use and disclosure of personal information, protecting personal information is one of our highest priorities.

While we have always respected our candidate’s privacy and safeguarded their personal information, we have strengthened our commitment to protecting personal information as a result of the Personal Information Protection and Electronic Documents Act (PIPEDA), which sets out the ground rules for how Canadian businesses use and disclose personal information.

We will inform our clients & team members of why and how we collect, use and disclose their personal information, obtain their consent where required, and only handle their personal information in a manner that a reasonable person would consider appropriate in the circumstances.

Our site uses cookies to keep track of user sessions. We use cookies to deliver content specific to your interests and for other purposes such as keeping track of user navigation within the web site.

Registration Forms

Our site’s registration form requires users to give us contact information, unique identifiers, and demographic information. We use contact information from the registration form to send the user information about our company. Contact information from the registration forms is used to get in touch with site visitors, when necessary. Demographic and profile data is also collected at our site. We use this data to tailor our visitor’s experience at our site and to display content that we think they might be interested in. We also use this data to learn more about the demographics of site visitors and refine our marketing plans. Contact information is also used to contact the visitor, when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below.

Password Protection

Portions of our web site are password protected to help safeguard member information. A password chosen by the user provides access to the site. As members of the Symbiotic Group online community, users have access to their own information, information about positions for which they are matched/candidates who match their requirements, plus additional information and tools. Select Symbiotic Group personnel have password-protected access to candidate/client information. Symbiotic Group reserves the right to change passwords at any time to protect the security of our site. We require that you keep confidential the password you select for accessing our site. We require that you email us immediately at Admin@SymbioticGroup.com if you feel that your password has been compromised. If you forget your password, email us at Admin@SymbioticGroup.com and we will issue a reminder of your password via email

Surveys

From time to time, our online surveys ask visitors for contact information and demographic information. We use contact data from our surveys to send the user information about our company. Contact information is also used to contact the visitor, when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below.

Disclosure of Employee Information

We do not disclose your information to anyone unless authorized by you, including personal information, resume information, email addresses, information about your visits to the site, etc. We may disclose statistical information gathered as a whole (eg. Total number of job-seekers, total number of IT job seekers), but never disclose information on an individual basis.

Choice/Opt-In and Unsubscribe: Canadian Anti-Spam Legislation

Symbiotic Group Inc is compliant with the Canadian Anti-Spam Legislation, entered into force July 1, 2014. If you receive an email and do not wish to continue receiving similar emails in the future, please click the unsubscribe link at the bottom of the email to remove yourself from future emails of this sort. By contacting us you have given your implied consent to receive emails from us, as defined in the legislation section 10 (9) (a-c). You may unsubscribe at any time.
If you currently have a candidate file within the Symbiotic Group database and would like to delete it, please email Admin@SymbioticGroup.com. Please indicate your first and last name and either an email address or telephone number currently in your file so that we can verify we are deleting the correct file. Please indicate in the email that you would like your file completely deleted from the database. Symbiotic Group may contact you periodically by email or phone regarding current positions that may be a match for your skill set. If you receive an email and do not wish to continue receiving similar emails in the future, please click the link at the bottom of the email to remove yourself from future emails of this sort. If you receive contact by phone and do not wish to receive similar phone calls in the future, please indicate this to the Symbiotic Group caller. If you have a specific email address or phone number that you do not want to be contacted on, please do not put it into the database or on any correspondence that you send to Symbiotic Group. If there is an email address or phone number already in the Symbiotic Group database that you would like to delete or change and cannot access it through your file online at Symbiotic Group’s website, please email Admin@SymbioticGroup.com indicating your required needs.

Data Quality/Access

You can change your login user-specific data to re-apply for general or specific career opportunities on the site. Candidates can modify/edit their profiles at any time. You can change login user-specific data to re-apply for general or specific career opportunities on the site. Candidates can modify/edit their profiles any time.

Feedback and Suggestions

Symbiotic Group encourages feedback and suggestions for improvement. Any feedback or suggestions submitted become the property of Symbiotic Group.

Third Party Links

Symbiotic Group’s websites contain links to other sites. Although we strive to provide links to sites that have similar privacy policies and practices that respect user privacy, we are not responsible for the practices or the content of these sites.

Contacting the website

If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, send us an e-mail at: techsupport@SymbioticGroup.com.

Quality Policy

Symbiotic Group adheres to a QMS - Quality Management System. Adherence to a quality system is an integral part of our ongoing commitment to providing and improving our business & IT consulting solutions. Below is our Quality Policy from our quality manual.

Quality Policy

It is the policy of the Symbiotic Group to provide our Clients with an accurate, consistent and timely service that facilitates the achievement and measurement of compliance to their processes and requirements.

In order to meet these objectives, it is our undertaking to operate a Management Control System that meets the requirements of international best practices for a Quality Management System.

We are committed to ensuring that our staff understand this policy and we will periodically review these objectives to ensure that we continue to meet our Clients’ needs and improve our systems in light of knowledge gained and development in the activities of the business.

To learn how we can help you

Please Book an Introductory Call here.

Head Office

1075 North Service Road West, Suite 100
Oakville, ON L6M 2G2
Sales@symbioticgroup.com

Ottawa Office

58 Sparks Street
PO Box 185 STN B / SUCCURSALE B
OTTAWA ON K1P 6C4
Sales@symbioticgroup.com